Apex RiverBeach Holiday Park has “ZERO” tolerance for any offensive, physical or verbal abuse or aggressive behaviour towards other guests or our team. Your booking will be terminated immediately, and you will be asked to leave without a refund. Relevant authorities will be notified.

Our park is a family friendly natural environment. All guests have the right to a quiet and peaceful stay with us. Excessive noise, unruly behaviour, drunkenness, or bad language will not be tolerated, and inconsiderate guests may be immediately evicted from the park.

For security and safety we utilise CCTV in the park. A condition of entry is that you accept your image may be recorded by CCTV. We reserve the right to use these images for any security, legal or statutory reasons. We also reserve the right to pass these images onto law enforcement as required. 

We will not use footage for another purpose. Old footage will be routinely deleted.

For everyone’s safe enjoyment we ask that children are supervised around amenity blocks. If you notice the amenities are not to the usual levels of cleanliness, please notify Reception so we can attend to them promptly. 

All guests & day visitors must report to reception on entry. We have a duty of care to supply paying guests with a premium experience. Guests are permitted to have visitors on site provided it doesn’t impact on the experience of other guests. Visitors are not permitted to stay overnight, and management reserves the right to ask visitors to leave the park at any time.

We use social media to keep people informed about the events in our park! We will always try to get consent to post, if we miss you and you end up in a post and you don’t want your image used, please let us know and we will remove the post as soon as possible. Please let reception know.

One car per site and one car per cabin unless otherwise arranged with Reception. 

Generators, axes and chainsaws are not permitted on park grounds. 

Helmets must be always worn when using bicycles, skateboards, scooters or any other wheeled toy. 

All guests to abide by the signed speed restrictions in the park – 8km/h 

Any damage caused to the park facilities and common areas will incur a replacement charge. 

Smoking is not permitted in any park facility or common areas. 

We reserve the right to refuse entry into Apex RiverBeach Holiday Park. A full refund will be issued under these circumstances. 

Persons under the age of 18 must be accompanied by a parent or guardian. 

We will make every attempt to accommodate you in a specific cabin or site. From time to time, for operational reasons, we may need to relocate you to a comparable product. 

Campfires are only permitted during fire season which is determined by the Victorian CFA.

All keys to be returned on check out to reception or placed in the drop box in front of reception if departing after hours. 

All guests shall accept liability for themselves, their children, furniture and fittings in the accommodation – fair wear and tear accepted. 

If the Park Owner charges your card for damage or other loss you cause, it will promptly notify you of the amount so charged and provide details of the damage. If you dispute the damage or the amount charged, you may contact the Park Owner. The Park Owner will deal promptly with any dispute and if it reasonably considers that any amount should be refunded to you, will promptly credit that amount to your card. 

Parents and/or guardians must always supervise children in a cabin. 

Smoking is not permitted in Cabins. If you smoke in your cabin, we will charge you a fee of $500 for upholstery and cleaning.

Rooms or cabins left in an unsatisfactory state will incur a clean-up charge of $500.00. 

Apex RiverBeach Holiday Park shall not be responsible for personal injury, or be liable to compensate guests for loss, theft or damage of any vehicle or personal property on or brought into the premise. Apex RiverBeach Holiday Park suggests that guests securely lock their accommodation and motor vehicle when unoccupied.

Drawbar must always face the road on all sites (Victorian Fire Safety regulations). 

Power leads must be 15 amp. Caution: 10 Amp cords are a significant fire and electrical risk both for campsite/caravan and the parks infrastructure. If damage is caused to the power infrastructure due to the incorrect or an unsafe cable or plug, we reserve the right to charge for the repair and replacement. 

We are a pet friendly park – these are our rules to keep it enjoyable for everyone and their pets! 

Please always keep your pet on a lead. 

Pet owners are responsible for cleaning up after their pets. Please be considerate and promptly clean up after your pets to maintain cleanliness of the park. 

Pets should not be left unattended at any time. If you are going out, please take your pet with you or organise a pet sitter – speak to reception to help organise this. 

Pet owners will be held responsible for any damages caused by their pets to the accommodation or park property in general. 

Pet owners agree to indemnify Apex RiverBeach Holiday park and its employees against any liability, loss, or damage caused by their pets. 

No Pets permitted in the Camp Kitchen and other Common Areas.

Campfires are only permitted during fire season which is determined by the Victorian CFA. 

No Fires are to be lit on the ground. 

All fires must be in Fire buckets – available to rent and for collection at reception. 

No Ash to be left on sites on departure - $100 fine. 

If you use your own fire pit – it is your responsibility to dispose of the ash. 

Do not dispose of ash in Bins. 

If you require the ash to be emptied please ask reception.